GSM Ride-Hailing Platform
Production technology operations following India go-live; principal program within a three-program portfolio.
100+
India Tech Hub built from zero
3
Major technology programs
USD 10–20M
Annual revenue led in one company
18+
Years across technology and operations
01 — Executive Profile
Operator & venture builder
Cross-sector executive and zero-to-one venture builder with direct P&L accountability and a record of taking startups and major projects from investment planning, capital allocation and market selection through team building, launch, operations and measurable outcomes. Currently Operations Director for the India market at VinSmart Future (Vingroup), where he built a 100+ person technology organization from the ground up and oversees three major programs with primary focus on GSM’s ride-hailing platform. Brings 18+ years across technology, investment, hospitality, education technology and international partnerships. Earlier led two companies concurrently, including one business generating USD 10–20 million in annual revenue, with responsibility for revenue, cost, profitability, capital allocation and investment decisions.
02 — Executive Experience
Timeline 2003 – Present
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Operations Director — India Market
- Built the India Tech Hub from 0 to over 100 employees in under one year, establishing the organization, leadership structure and operating cadence.
- Lead a multidisciplinary technology organization spanning Software Development, DevOps, Product Ownership, PMO, QA/QC, TechOps, HRBP and Talent Acquisition.
- Oversee technology operations and delivery across three major programs, with primary focus on GSM’s ride-hailing platform.
- Supported the platform’s India go-live in April 2026 and lead ongoing production operations, cross-functional coordination and delivery governance.
- Translate executive priorities into workforce plans, delivery structures, accountability systems and scalable operating processes.
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Chief Strategy & Operations Officer
- Built and operated a multi-sector business portfolio spanning investment, technology, tourism, services and trade.
- Directed technology, finance, investment, legal affairs, partnerships and corporate governance; led two companies concurrently with full P&L accountability.
- Managed one company generating approximately USD 10–20 million in annual revenue, with peak monthly revenue of USD 1–2 million.
- Led organizations of up to 200 employees and developed technology and commercial partnerships across India, the United States, Japan and China.
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Founder
- Co-developed a hospitality platform with Indian partners to connect hotel chains, inventory and operating systems.
- Led product development, system integration, partnership expansion and hospitality-platform operations.
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Vietnam & Southeast Asia Marketing Director
- Developed enterprise customers using NIIT’s education-technology ecosystem, including CRM, education databases and e-learning platforms.
- Supported customer-system management and digital transformation initiatives across Vietnam and Southeast Asia.
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Chief Executive Officer
- Led software-development teams and delivery of e-commerce and enterprise technology solutions.
- Managed large-scale IT projects for public-sector and private-sector customers.
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FPT Young Leaders Program
- Selected for an early-career technology leadership program with exposure across six FPT business units and subsidiaries.
03 — Leadership Strengths
Core competencies
- Zero-to-One Venture Building
- COO / Operating Model Leadership
- Full P&L & Capital Allocation
- Market Selection & Business Launch
- Technology Organization Scale-Up
- Ride-Hailing & Mobility Platforms
- Program / Portfolio Governance
- Software Delivery & DevOps Oversight
- PMO, Product, QA/QC & TechOps
- Applied AI & Model API Integration
- Talent Acquisition & HRBP
- Cross-Border Executive Leadership
04 — Applied AI Venture
SaoAI & product portfolio
Founder / Applied AI Product Strategy
- Designed and commercialized SaoAI.net, an AI operations platform for hotels and resorts, securing two paying hospitality clients across India and Southeast Asia.
- Built SaoAI.fun as an AI Company OS MVP that converts executive goals into governed plans, coordinates specialist AI agents, routes high-risk actions for human approval and produces decision-ready reports.
- Built Medigo as a bilingual medical-travel and healthcare-booking MVP connecting international patients with hospitals and doctors in Vietnam.
- Use foundation-model APIs to prototype AI products and workflows; focus on product strategy, use-case design, integration and commercialization rather than model training.
SaoAI.net ↗
Commercial AI operations platform for hotels and resorts. Coordinates guest messaging, booking, revenue management, housekeeping workflows and executive reporting through role-based AI agents and a unified management dashboard; serving two paying clients across India and Southeast Asia.
SaoAI.fun ↗
AI Company OS MVP for owners and operators. Turns executive goals into traceable plans, assigns work to a governed AI workforce, pauses high-risk actions for human approval, preserves business memory and generates executive reports.
Medigo ↗
Bilingual medical-travel and healthcare-booking MVP for international patients in Vietnam. Supports hospital and doctor discovery, appointment scheduling, simulated payments, QR check-in and patient records, with provider dashboards for appointments, doctors, schedules and revenue.
05 — Education & Languages
Credentials & coverage
Education
- Master’s Degree in Management of Non-Traditional Security — Vietnam National University, Hanoi (in progress)
- Bachelor’s Degree in Information Technology — Vietnam National University
Languages
- Vietnamese — Native
- English — Working proficiency
Industry coverage
06 — Contact
Let’s talk
Location
India-based · Open to Global Remote & International Leadership Roles
Phone
+91 91875 02083
Email
viennt@gmail.com